Felicia oversees associates within the Institutional Client Service group, ensuring the seamless support of the firm’s Institutional Investment consultants in all areas of account administration and client service. She joined Fiduciary Investment Advisors, LLC in 2015, which combined with Fiducient Advisors in 2020. Prior to joining the firm, she was employed by Medical Risk Managers as an RFP Coordinator and Rating Specialist. Felicia received an AA from Holyoke Community College. She enjoys spending time with her husband, three children, relaxing with a book and spending time outdoors.